Refund Policy

Refunds are handled with care so every return feels straightforward.

When refunds are approved

Refunds are approved once a returned item is received and inspected within 30 days from delivery. In select cases that do not require a return—such as a confirmed defect or an incorrect item—approval may be granted after verification by the support team.

Refund method

• Refunds are issued to the original payment method used at checkout (PayPal, credit/debit cards, Stripe, or Airwallex).
• The refund destination cannot be changed once processing begins.

Refund timeline

Once approved, Tyeesha begins processing and the credit follows the timeline below.

Step	Timeframe
Approval to refund processed by Tyeesha	5–7 business days
Processed refund to visible on your statement	5–10 business days (varies by bank or provider)

Original shipping

• The standard shipping fee is $6.99 per order.
• Original shipping is refunded only when Tyeesha is at fault (for example, a confirmed defect or the wrong item shipped).

Restocking fees

No restocking fees are charged.

Partial refunds

• If a returned item is not in its original condition, has missing tags, or shows minor wear, a partial refund may be issued to reflect the item’s condition.
• Items returned outside the 30-day window from delivery may be declined.
• Any adjustment will be communicated by email before the refund is finalized.

When funds appear on your statement

After Tyeesha processes the refund (within 5–7 business days of approval), most banks and payment providers post the credit within 5–10 business days.

Questions about refunds? The support team is here to help at [email protected].